Privacy policy

Controller

Tobias Wissmüller
Groschenweg 41g
81825 München
Germany
Email: hello+midi-aid@ramuslabs.com
More details: Imprint

In short

Your MIDI data never leaves your device. MIDI Aid needs no account and shows no ads. It sends anonymous usage statistics to our own server; a random install ID is added only if you allow it.

Your MIDI data stays on your device

MIDI Aid reads events from MIDI devices connected to your iPhone, iPad, Mac or Android device and shows them on screen. Events are held in memory only. They are never written to disk, never uploaded, and they are discarded when you clear the log or close the app.

Local network

On Apple devices MIDI Aid can receive network MIDI sessions, for which the system may ask for local network access. It is used only to receive MIDI from devices you set up.

Usage statistics

MIDI Aid sends usage statistics to our own server (Ramus Labs, hosted in Germany by Hetzner Online GmbH). They tell us which features are used how often: the app was opened, a MIDI device was connected (only how many devices there are, not which), a capture was started, a filter was switched (only the kind of filter and on/off). Each event also carries the time, the app version and the platform (iOS, Android, macOS).

These statistics never contain MIDI data or anything you play, device names, your name, an account, your location or an advertising identifier. We do not sell them, share them with others or use them for advertising.

Install ID (only with your consent). MIDI Aid asks you once whether the statistics may also carry an install ID: a random number created on your device. It lets us recognise the same installation over time, for example to count active installations and to see whether people keep using the app. If you say no, no install ID is created and the statistics stay anonymous. You can change your answer at any time in the app’s Settings; switching it off deletes the install ID on your device, also from statistics that have not been sent yet.

Legal basis. For the anonymous statistics, our legitimate interest in understanding which features are used and improving the app (Art. 6(1)(f) GDPR); for the install ID, your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG).

Retention. Usage events wait on your device until they can be sent; events that could not be sent within 30 days are deleted there. On our server each event is kept only until it has been counted, and is deleted at the latest 30 days after it arrived (usually after 3 days). If you allowed it, an event carries a random installation ID, which is deleted together with the event. We keep only daily counts per event and app version, which do not relate to any installation or person; we keep them without a time limit. Our server does not store or log your IP address: the web server writes no access logs, and the app server neither stores nor logs IP addresses, and does not log installation IDs. The app sends no device identifier, so our server stores nothing that identifies your device. Technical error logs are limited in size, older entries are overwritten, and they are deleted with every update of the server software. Our hosting provider makes daily backups of the server, each kept for 7 days, so deleted data can remain in a backup for up to 7 more days.

App downloads

When you download or update the app, the App Store or Google Play processes data under their own privacy policies. We only receive aggregated, anonymous statistics such as download counts.

Contacting us

If you write to us, for example with “Contact support” in the app, we process your email address and message only to answer you (Art. 6(1)(b) and (f) GDPR). The app may pre-fill app version, platform and OS version; you can edit the mail before sending it.

Your rights

Under the GDPR you have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object (Art. 21). You can withdraw any consent at any time with effect for the future (Art. 7(3)). Write to hello+midi-aid@ramuslabs.com.

Most data never reaches us. It stays on your device or in your own iCloud account, and you can delete it yourself at any time by removing the app or its files.

Right to lodge a complaint

You can complain to a data protection supervisory authority, in particular in the member state where you live. The authority responsible for us is: Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach.

Children

Our apps work without an account and do not ask for your age. We do not knowingly collect personal data from children under 16.

Changes

When the app or the law changes, we update this policy. The version published here applies.